Holiday let management
Do you want to maximise your rental profits and customer satisfaction?
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At Warren Homes, we know how hard it is to run a holiday let. That's why we offer a range of services that make sure your guests have a smooth experience, and keep you happy in the process.
Our Guest Concierge Service provides 24/7 support for all aspects of running your holiday let, from guest check-in and check-out, to cleaning and laundry services.
Our Cleaning and Laundry Service takes care of all aspects of making sure your property looks presentable at all times. This service includes cleaning services before guest arrival and after guest departure, as well as laundry services such as bedding changes between guests.
Property checks
We perform ad-hoc checks to ensure your property is safe, secure and running as it should be. We also conduct checks to stay compliant with your insurance policy for periods when your property is not let. We also ensure the post is collected and check for things like damp, maintenance, faults and repairs.
Maintenance
We offer planned and reactive maintenance services, including callouts and weekend coverage. If the work needed is within a pre-agreed amount we will take care of it, if not we will not proceed without your agreement first.
Concierge
For complete peace of mind, our concierge service is on offer to your guests 24 hours a day. We will cater for housekeeping requirements, maintenance issues and out-of-hours emergencies and we will only contact you if the guests' request falls outside of our pre-agreed criteria.
Cleaning and laundry services
We organise the cleaning of our property and send in trained housekeepers who ensure your rental is always ready for your next guests. We replace the linen with freshly laundered items and can either look after yours or hire ours to you.
Keyholding
If you just require a local reputable company to hold a key for you and most importantly for it to be available when required; our keyholding service is an efficient and convenient option for you.
Guest hospitality check-in/out
We look after the guest check-in and out experience, making sure all their needs are taken care of. We manage the satisfaction survey and follow-up communications.